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COMMUNICATION SKILLS FOR ADMIN ASSISTANTS
If you are
an administrative assistant, or hold another clerical position within your organization, you know how critical communication
skills are to your position. If you have ever felt like you were walking on egg shells when talking to other employees, you
also know communication failures can be costly. This presentation will provide you with interpersonal communication strategies
that can help you reach your maximum potential while making your job easier and more satisfying. Learn how to enhance your
existing communication style to become a more effective professional!
You will learn:
How
effective communications can make your job easier How to enhance communications with your boss How
to build trust in those you work with How to evaluate behavior styles for better communications How
to turn failures into feedback for success How to deal with difficult, disgruntled and negative coworkers How
to handle sarcasm and gossip even when directed at YOU How to cope with chronic complainers How
to be more assertive for clearer communications
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