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LEADERSHIP COMMUNICATIONS
Communication Strategies for Police Supervisors


Both command staff and front-line supervisors, regardless of their level of experience, will benefit from this presentation on interpersonal communication strategies which will help them reach their maximum leadership potential. Supervisors will learn how to connect with their officers and communicate with empathy, tact and professionalism. They will enhance their existing leadership style to become a more effective communicator, a better supervisor and a stronger LEADER!

Topics include:

·         How effective communication can make your job as supervisor easier

·         Building trust in those you supervise

·         Evaluating behavior styles for better communications

·         Turning failures into feedback for success

·         Dealing with difficult or disgruntled subordinates

·         Handling sarcasm and gossip even when directed at YOU

·         Coping with chronic complainers

·         Using effective communication to change behaviors of those you supervise

·         Learning assertive strategies for clearer communications with those you supervise

 

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Excellent presentation. Chief Glidden has a great depth of knowledge in the area of communication. He provides specific examples of situations in which the strategies he presents DO work. I gained knowledge on ways to adapt my behavior in order to be a more successful supervisor. Sgt. O’Brien, Boxborough PD.

A course every supervisor must attend. I learned something 5 minutes in until the end. Extremely helpful. One of the best courses I’ve attended. Sgt. O’Hara, Revere PD


A very well organized presentation that provided valuable information to bring back to my department.  The chief’s teaching style is an example to be followed.
Officer Jenkins, Newbury PD.


This class helped me realize many bad communication habits I have and how to fix them.
Sgt. Williams, Greenfield PD